Click Cover For Details Woodworking Business:
Start Quickly And Operate Successfully
“Woodworking Business: Start Quickly and Operate Successfully is a must read with practical tips on every aspect of the woodworking trade.
I would recommend this book to anyone in the woodworking profession. The insight within this book will do wonders for your business. It is one of the few books I have read more than once.
This book is a remarkable tool that not only helped me in the beginning; it serves as a reference that I can look back on when I have questions about my business.”
Chris Looney, Hardwood Technology
Pick the best time for you.
Sit down during some quiet time, preferably in the early morning hours when everyone else is still asleep. Write down every idea you can come up with to increase your service to your customers. Don't criticize or analyze any of the ideas.
At this point ideas are very fragile and you can quickly blow off a good one. After you have about 20 or so written down, go back and carefully analyze each one. You may wind up with only one worth using.
Think about that for a moment. If you did that 4 or 5 times a week you would have 16 to 20 valuable new ideas each month for improving service to your customers. Ideas that you will be presenting to people who are familiar with your work and know you are honest and reliable. Without question, some of these ideas will turn out to be very profitable and your customers will definitely benefit from them.
Copyright © 2009 Positive-
IMPROVING CUSTOMER SERVICE
One way to keep customers is to consistently improve your service. Earl Nightingale, a great motivational speaker whom I listened to for years, was a great proponent of this. He said, to increase your income you must increase your service. It takes time to figure out exactly how to do this. He suggested that you take thirty minutes everyday to come up with ideas to improve and increase your service to your customers. Wondering when you will have the time for this, try getting up thirty minutes earlier on weekdays and spent that extra time thinking up ideas to improve your service. Doesn’t sound like much but at the end of each week you will have spent two and a half hours on this one subject and ten hours at the end of each month. Even if you only came up with one good idea per month that would be twelve ways to improve your service in one year.
Most people spend tons of time figuring out how to get new customers but they take their existing customers for granted. This is a serious mistake.